Self Development Activities
- Make a conscious effort to really listen to what people are saying and ask for clarification to avoid misunderstanding.
- Actively seek feedback on how your behaviour and interpersonal skills are seen and understood by others.
- Establish your brand and practice communicating this, what do you want to be known and respected for?
- Make an effort to speak in meetings and share ideas. If you find this difficult, consider working with a mentor to build your confidence.
- Review the Brand Toolkit and Robertzone articles to understand the tone to use in written communications.
People Leader Activities
- Be a role model for good communication practice and standards.
- Regularly provide feedback on individual verbal and written communication styles that is specific and useful.
- Talk through and show examples of the expected standard and style of written work across your team.
- Encourage quieter team members to contribute during meetings –circulate an agenda in advance so they have time to plan what they may want to say.
- Encourage employees to ask for and reflect on feedback after giving formal presentations. Help them use this to develop SMART objectives to improve presentation and communication skills.
