Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

- I understand the importance of following processes and procedures.
- I approach change positively, taking time to understand why it’s needed and the benefits.
- I consistently deliver on agreed responsibilities and objectives, even in challenging circumstances.
- I learn from past experiences and look for opportunities to learn from others.
- I ask people for feedback on my work, skills and behaviours.
- I search for realistic solutions instead of focusing on the problem.
- I identify opportunities for self-development and commit to improving.
- I look for ways to trial fresh approaches and improve how things are done.
- I’m reluctant to see change as positive and resist trying new things.
- I’m easily influenced by people who are being negative.
- I fail to ask my colleagues and customers for feedback.
- I don’t review my progress against my set objectives.
- I dismiss ideas for improvement or challenge them in an unhelpful way.
- I focus on fire-fighting rather than look for a long-term solution.