Self Development Activities
- Make time to read and stay up-to-date with procedures, policies, and processes.
- Create a checklist or standard operating procedure for performance of routine tasks.
- If you disagree with something, keep people on board by challenging constructively and offering an alternative.
- Plan deadlines and share these with colleagues and your People Leader to increase your accountability.
- Where possible, attend internal events relating to key strategies and focus areas.
People Leader Activities
- Be a role model for our organisational principles and be clear on how you expect your team to apply these when working with customers.
- As a People Leader or project manager, ensure that work is broken down into mini deliverables with clear targets, and that team members are clear what the goals are and how they are expected to contribute.
- Ensure you set SMART objectives for every team member and outline how their work links to our organisational purpose.
- Encourage team members to attend the ‘Working the Robertson Way’ People Leader Passport session.
- Give regular feedback to individuals about their professional behaviours at work, referring to Working the Robertson Way.
